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Community Solar Help Center
  • Is there a solar farm available in my area? How do I join?

    We serve customers who are members of community solar farms in four states: Minnesota, Maryland, Massachusetts, New York, and Washington, D.C. If you live in one of these areas, you can check to see if there is an open community solar farm near you. All it takes is 10 minutes to enroll online for community solar.  

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  • How close do I need to live to the Community Solar farm?

    To be eligible for membership in a community solar farm, you must live within the same service area as the location of the farm. Other conditions might also apply based on the specific rules in your state. Want to see if you’re eligible for subscription to one of our farms? Please call us at 1-800-581-0702 or click here.

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  • Do I need to install anything at my house or perform any maintenance?

    No. Nothing will be installed at your house, and the project owner maintains the system. There is no home improvement project required to join a community solar farm, nothing gets installed on your roof, and it doesn’t matter whether you own or rent.

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  • How long do I need to live in my current residence to be eligible to enroll in community solar?

    It’s recommended that you are in your current residence for at least six months. That way we can better analyze your electrical usage to give you an appropriate share of the assigned community solar farm. And we’ll also work with your utility company to review your annual electrical usage to determine your proper share.

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  • Do you have to be a homeowner to participate in community solar?

    No! One of the great benefits of community solar is that renters can participate. And if you move within your utility service area, you can transfer your subscription to your new address.

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  • What do I need to sign up for community solar?

    With our online platform, enrollment is easy. Here’s all you need to do:

    • Find a local farm near you
    • Enter your utility account number, which can be found on your utility bill.
    • Add a checking account or credit card if you’d like to enroll in automatic payments.
    • Consent to a soft credit check

    The entire process should take 10 minutes or less. After that, we’ll work directly with your utility to process your enrollment, then notify you when it's complete or if we need any more information.

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  • Is an email address required to sign up for community solar?

    We prefer that you provide an email address when you sign up for community solar so that we can notify you when your enrollment is complete, and your solar farm is ready to be turned on. Plus, it lets us send you monthly customer newsletters, referral offers, and much more.

    Better yet, it also makes you eligible to pay your bill online and sign up for automatic payments and paperless billing, which helps us minimize our paper consumption.

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  • Will a soft credit check impact my credit score?

    No, not at all, since it isn’t tied to a new credit . For more information about the difference between soft and hard credit checks, click here.

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  • When will my enrollment be complete?

    It can take six to eight weeks to be finalized and we’ll contact you if we need more information. Once your enrollment is confirmed, we’ll send you an email confirmation along with a small welcome kit.

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  • How will I know if my solar farm has turned on?

    We’ll send you an email to let you know your farm is up and running, and do our best to include a timeline for when you can expect to see solar bill credits on your utility bill.

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  • How does CleanChoice Energy work with my utility company?

    We work with them to process your enrollment, determine your share of the solar farm, and set you up to receive solar credits on your bill.

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  • How does CleanChoice Energy determine my share of a solar farm?

    Your share of the solar farm (also called an “allocation”) is based on your annual historical usage. The annual production of each of our community solar farms is different, but the number of subscribers for each farm is based on the total estimated solar energy production. 

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  • How long does it take before I start receiving credits?

    If you join a farm that’s already producing solar power, you can expect to see credits on your utility bill in one or two billing cycles.

    If you join a farm still under construction, you’ll start receiving credits once the farm is generating solar power. Don’t worry, we’ll provide you with construction updates and send an email when your farm has turned on. You won’t be billed until it begins generating solar energy.

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